Frequently Asked Questions

Yes. There are no setup fees, monthly fees, per-ticket fees, or contracts. You receive the full face value of every ticket sold. A small flat service fee is added at checkout and paid entirely by the ticket buyer.

When a buyer purchases a ticket, they pay the ticket price you set plus a flat service fee and applicable taxes. The total is one clear amount shown before checkout. The fee is a fixed dollar amount, not a percentage, so it never scales up with your ticket price.

Flat Fee Tickets charges one flat service fee to the buyer with zero cost to the organizer. Unlike platforms that charge 3–5% per ticket plus processing fees, our flat fee means you always know the exact cost and it doesn't grow as your ticket prices increase.

The service fee is always paid by the buyer at checkout. This is our default and only model. The organizer receives the full ticket face value with no deductions, ever.

Most organizers are live and selling tickets within the same day. Tell us about your event and we'll build your page for you. No technical skills or software experience needed.

No. There are no contracts, no long-term commitments, and no cancellation fees. Use the platform for as long as it works for you and leave whenever you want.

Just your event details: date, time, location, ticket types, and prices. We handle everything else. You'll also need a Stripe account to receive payouts, which is free to create.

Nothing for the school. Your school or district pays zero dollars to use Flat Fee Tickets. The flat service fee is paid by the ticket buyer at checkout, and your school receives the full ticket face value for every sale.

Yes. We are built for sports leagues of all sizes: rec leagues, youth leagues, adult leagues, and semi-pro organizations. Features include season pass management, multi-game scheduling, and team-level reporting.

Yes. Flat Fee Tickets is completely free for schools. No setup cost, no monthly fee, no per-ticket charge to the school. Some platforms market as free but pass significant fees to families. We keep it simple with one transparent flat fee paid by the buyer.

Payouts go directly to your bank account through Stripe Connect. We never hold your money. Stripe typically deposits funds within 2 business days of each transaction.

Yes. All payments are processed through Stripe, which handles billions of dollars in transactions annually. We never store credit card numbers or bank account details on our servers. Your data is protected by industry-leading encryption.

Yes. Any smartphone becomes a ticket scanner. Open our scanning app at the gate and scan QR codes as fans arrive. It works offline and syncs when reconnected. No expensive hardware needed.

Yes. Season passes work across all designated games for a team or league. The fan buys once, receives one QR code, and scans it at every game throughout the season. You collect the revenue upfront.

Yes. We support interactive seat maps for venues with assigned seating. Buyers can choose their exact seats during checkout. You can also combine general admission and reserved seating within the same event.

Yes. Create discount codes for early birds, sponsors, VIPs, or any group you choose. Set percentage or fixed-amount discounts with optional usage limits and expiration dates to control distribution.

Email us at careteam@flatfeetickets.com. We're a real team based in San Antonio, TX, not a chatbot. We respond to every inquiry personally and aim to get back to you the same business day.